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These terms and conditions outline the rules and regulations for the use of Steellish.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use steellish.com if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
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Definitions
a. Supplier: JK Retail Products BV, legal entity that offers products, including products of the Steellish brand, and/or remote services from a web shop to the Customer
b. Customer: the natural or legal person who enters into a (distance) purchase agreement with JK Retail Products BV
c. Distance purchase agreement: a purchase agreement for products and/or services, whereby only one or more techniques for distance communication is used for the conclusion of the agreement and for the processing
d. Distance communication technique: means that can be used for communication without parties being present in the same room at the same time
e. Order: when a Customer makes known its wishes to purchase products by telephone, in writing or digitally and thereby provides all necessary information for the execution of the agreement
Data Supplier
Name : JK Retail Products BV
Address : Middenweg 1
1432 DE Aalsmeer
Telephone number : (0031)(0)297 324 510
Email Address : info@steellish.com
Chamber of Commerce registration number : 73665932
VAT number : NL 8596.20.852 B01
a. These General Terms and Conditions apply to all (distance) sales agreements that the Supplier concludes with the Customer
b. By using (one of) the webshop(s) of the Supplier and/or placing an order, the Buyer accepts these General Terms and Conditions
c. These general terms and conditions can only be deviated from if this has been expressly confirmed by the Supplier in writing or by email
d. Specific purchasing and/or other terms and conditions of Customers do not apply, unless expressly agreed in writing or by email.
e. If a provision of these General Terms and Conditions is in conflict with legislation or regulations, this will not affect the validity of the other provisions in these General Terms and Conditions
f. The Supplier reserves the right to change and/or supplement the General Terms and Conditions. This will have no consequences for purchase agreements already concluded
a. Before concluding the purchase agreement, the General Terms and Conditions will be made available digitally by the Supplier to the Buyer in such a way that the Buyer can easily store them on a durable data carrier.
b. In addition, the Supplier will send the General Terms and Conditions free of charge at the request of the Customer
a. Offered products and/or services are carefully described or depicted, so that the Customer can make a proper assessment of the offer. Despite this care, there may be mistakes or errors in the offer. In such cases, the offer is not binding on the Supplier.
b. The supplier cannot prevent the colors of products from appearing different online than in reality.
Article 3. (continued)
c. If the offer has a limited period of validity or specific conditions, this will be explicitly stated in the offer.
d. Offers are valid while stocks last.
e. The Supplier reserves the right to refuse an order or request or to attach special conditions to the execution.
All prices are expressed in euros and, unless stated otherwise, include 21% VAT, shipping costs and payment costs.
A Purchase Agreement is concluded after a Buyer places an order and makes the payment and, moreover, the Supplier confirms this order to the Buyer and the payment has been received by the Supplier
Cancellation of the complete order is possible up to 24 hours after placing the order as long as the order has not yet been shipped. In that case, the Supplier will refund the purchase price minus € 6.50 administration costs to the Customer as soon as possible, but at the latest within 14 days.
a. The supplier aims to send paid orders the next working day, but at the latest within 3 working days.
b. Exceeding this delivery time does not entitle the Buyer to compensation, but the right to dissolve the purchase agreement.
c. The Supplier will use the services of third parties when shipping products
d. Shipment of products always takes place at the risk of the Customer
e. Supplier has delivered as soon as the product has been offered to the sender
a. The customer has the right to return (part of) the delivered products without giving any reason, within a period of 14 days. This period starts when the ordered goods are delivered.
b. When the Customer exercises his right to return products, he must inform the Supplier of this in writing or by e-mail within the stipulated period.
c. For return of products, the original packaging must be used.
d. The costs for the return are for the account of the Customer
e. Upon delivery, we will ensure that your order is delivered safely to your front door on the ground floor. It is important that you yourself provide sufficient assistance to carry the goods inside or upstairs. We kindly advise you to check doorways, stairwells and lift dimensions before we arrive for delivery.
a. After receipt of the returned products, the Supplier will check whether the products have been returned undamaged, including accessories and associated documentation, within 14 days of delivery.
b. If the conditions of Article 9a have been met, the Supplier will refund the purchase price to the Buyer as soon as possible, but at the latest within 14 days.
c. If the returned product is not received in accordance with the conditions of article 9a, the purchase amount will not be refunded. The product remains the property of the Buyer and will be kept by the Supplier for 2 weeks to be collected by the Buyer. At the request of the Customer, the product can also be delivered, whereby delivery costs have been paid by the Customer for return shipment.
a. Before using the delivered products, the customer will carefully study the instructions for use and any warnings on the packaging.
b. The manufacturer’s warranty provisions apply to the products delivered by the Supplier, except when:
– normal wear and tear
– changes have been made in or to the product, including repairs carried out without the consent of the Supplier or the manufacturer
– if original invoice cannot be submitted, has been changed or has been made illegible
– if defects are the result of not using the improper use
– if damage is caused by intent, gross negligence or negligent maintenance
a. The Supplier does not accept any liability for any loss that the Customer will suffer as a result of any defect in the goods sold or any other failure to fulfill the obligations under the agreement, including loss of profits and claims from third parties.
b. The Supplier does not accept any liability for consequential or trading loss or other indirect damage and loss of profit or turnover.
a. If the Supplier is prevented from executing the order due to force majeure, it is entitled to postpone the delivery until the relevant force majeure has ceased to exist. It also reserves the right to cancel the order in whole or in part in the event of force majeure, without being obliged to pay any compensation.
b. Force majeure is understood to mean any circumstance as a result of which the execution of the order cannot reasonably be carried out by the Supplier, including: war, strike, business interruption, shortage of raw materials, materials and employees, accidents, transport difficulties, default of suppliers of the supplier, mobilization , martial law, quarantine, epidemics, pandemics, civil unrest and import or export barriers and other impediments due to government measures or regulations, or due to weather conditions.
a. The agreement is exclusively governed by Dutch law
b. The parties will make every effort to settle a dispute in mutual consultation
c. If that is not possible, the dispute can be submitted to the competent court.
d. In the event that a competent Court nullifies one or more of the provisions in these general terms and conditions, in whole or in part, the Supplier and the Customer agree that they must be deemed to have agreed on the closest provision on the basis of Section 3:42 of the Dutch Civil Code. in the operation of the invalid original clause that is legally permissible.
a. Supplier aims to answer emails sent to info@steellish.com within 1 business day.
b. The Supplier will take appropriate technical and organizational measures to protect the Customer’s data. This also applies if the Supplier has to share the Customer’s data with third parties for the execution of the agreement.
